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Shipping Within Australia
Shipping prices are a flat rate of $10.95 this does not include bulky items.
Express shipping is calculated at check out for orders up to 10kg. We cannot guarantee express shipping of items sent directly from our distributors. We will contact you if express shipping is unavailable on your order.
Purchases over $280 (after codes and reward vouchers used) will receive free standard postage within Australia, this does not include bulky items.
If we anticipate any delays with your order The Creative Toy Shop will contact you immediately and likewise, if your order is urgent please let us know.
LOCAL PICK UP ORDERS
LOCAL PICK UP should only be chosen by local customers to the Coffs Harbour region who will be picking up their orders.
Do NOT choose LOCAL PICK UP when placing 2 orders or for an ADDTOLAYBY order or any other orders. We will cancel & refund these orders as LOCAL PICK UP cannot be combined with other shipping orders.
International Shipping
We now offer worldwide shipping!
Unfortunately, we are not allowed to ship Grimm’s, Grapat and Ostheimer outside of Australia.
Certain countries are currently limited by weight to 2kg, we are working with our partner to increase this.
Shipping rates are calculated during check out, destination duties and taxes are the responsibility of the receiver. If these are not paid by the customer, your order will not be delivered by the shipping company.
International Shipping Times
We are based in regional NSW which means the estimated shipping times are not accurate from what you see at checkout.
DHL Express: We fulfill and dispatch your order within 24 hours of receipt.
A 3rd party carrier picks up on behalf of DHL express Mon, Wed and Friday and it is taken to Sydney International airport. This can take an additional 3 - 5 business days on top of the delivery times stated at checkout.
Your order will arrive within 7 business days once it arrives in Sydney.
Please be aware of this when ordering from us.
Australia Post: We fulfill and dispatch your order within 24 hours of receipt. These orders are picked up daily. The times shown at checkout for this shipping option is accurate.
International Subscription Box Shipping
Our international subscription boxes are only available for shipping to the following countries: Indonesia, Malaysia, New Zealand, Singapore, United Arab Emirates & United States. The price of shipping is included in the product cost.
Shop and Save
We wanted to find a way to say "thanks" for shopping with us and have decided to launch our own rewards program.
Earn points every time your shop, when you register and following us on social media.
How it works
Create a store account to start earning points!
Earn 10 points just by signing up.
You will earn 1 point for every $1 you spend
Check your account
We have a new rewards system as of November 2023.
You now access your points and redeem rewards via our online launcher which is located at the bottom left corner of our website.
Log in via this launcher and you will see your points and areas to redeem vouchers.
Terms and Conditions
- Reward Points are not transferable.
- Reward Points cannot be redeemed for cash.
- Reward Points can only be redeemed off the product purchase price. This excludes taxes and shipping.
- Reward Points from two separate accounts cannot be merged.
- Rewards Points can be earned on subscription orders but can’t be redeemed on these orders.
- Reward Codes expire after 1 year.
- You will not receive an email advising this reward code is about to expire. Please be aware when you redeem your rewards for a reward voucher that they have a 1 year expiry.
- We are unable to reinstate these points if your discount code has expired after 1 year.
- You can't use a reward voucher code with Last Chance items or any other automatic discount code like Free Shipping. The discount code will take precedence as you can only have 1 code at checkout and our Last Chance items are deemed a storewide code due to the limitations of our software.
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United KingdomEasy to use gift card
Great online shop
AustraliaLove supporting local!
So many beautiful top quality items available. Love that is a locally owned store. Will definitely be purchasing again
AustraliaGreat gift idea!
I’ve given friends’ children gift vouchers to The Creative Toyshop a few times now and they’re always really well received. I do that to avoid double ups on toys and also so that they can put it towards something amazing that the child will love. Much easier than trawling through the local toy shop hoping that the child doesn’t have the toy already!
AustraliaGreat Gift idea!
Great shop to buy gift cards as there are so many options for all ages!
AustraliaGift Voucher
Really simple and easy to purchase for my nieces 1st Birthday! Hopefully mum and Dad have some fun picking out something suitable together. Highly recommend as creative toys have some amazing products!
AustraliaKindy teacher gift
This was a great choice for a teacher gift. She couldn’t wait to add to her resources and was truly grateful.
AustraliaExcellent
Brianna goes over and above to accommodate. We have been prizing our members with gift cards for a while now and everyone comments on the quality and uniqueness of the products. Thank you Brianna and Team at The Creative Toy Shop
AustraliaExcellent Gift
I’m really glad I was able to gift this to a friends child, So many beautiful things for them to choose from! but there is no physical ‘card’ to give even if you go in store. So I had to give a print out inside the birthday card instead.
AustraliaGift card
Creative toy shop provide easy gift cards to purchase and to use. Thankyou for providing an easy experience for a little ones 1st birthday to enjoy!
New ZealandExperience
Great experience thanks.
AustraliaGreat experience
Easy online purchase. The customer service is great and stock a beautiful collection.
AustraliaPerfect gift
Perfect gift. The gift of choice. And there is a lot to choose from!
AustraliaEasy gift idea!
Received straight away, and easy to use.
AustraliaGreat present
the gift cards make a great birthday or Christmas present as there are so many fun things to choose from and the parents can help choose exactly what they want and combine postage with other things!
AustraliaGreat gift idea
Smooth, easy transaction.
AustraliaGreat product!
Fantastic gift idea. Really simple, quick and fuss-free transaction.