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Shipping Within Australia
Shipping prices are a flat rate of $11.95 this does not include bulky items.
Express shipping is calculated at check out for orders up to 10kg. We cannot guarantee express shipping of items sent directly from our distributors. We will contact you if express shipping is unavailable on your order.
Purchases over $280 (after codes and reward vouchers used) will receive free standard postage within Australia, this does not include bulky items.
If we anticipate any delays with your order The Creative Toy Shop will contact you immediately and likewise, if your order is urgent please let us know.
LOCAL PICK UP ORDERS
LOCAL PICK UP should only be chosen by local customers to the Coffs Harbour region who will be picking up their orders.
Do NOT choose LOCAL PICK UP when placing 2 orders or for an ADDTOLAYBY order or any other orders. We will cancel & refund these orders as LOCAL PICK UP cannot be combined with other shipping orders.
TUFF TRAY SHIPPING:
Our Tuff trays can only be shipped within Australia at this stage due to their large size.
We have found that they take longer to be delivered by Australia Post due to their oversized nature. Please factor in approx 2 weeks when ordering a Tuff Tray.
Due to shipping charge increases & their bulky nature, our tuff trays shipping charges are now:
$16.95 to ship to NSW, VIC & QLD
$18.95 to ship to SA & TAS
$20.95 to ship to WA & NT
If your order is eligible for FREE SHIPPING as it is over $280, you still need to choose Tuff Tray shipping at checkout.
Please ensure you pick Tuff Tray Shipping when placing an order for a Tuff Tray. If you are using Apply Pay or Shop Pay please make sure you select the correct shipping type in the drop down menu before payment.
BULK ORDER OF TUFF TRAYS:
If you are ordering 3 or more tuff trays, please email us for a shipping quote as they ship in maximums of 3. Email us at hello@thecreativetoyshop.com.au
DROPSHIPPING:
Some of our products from Q Toys and Tender Leaf are shipped directly from our suppliers to your house. There may be a bulky shipping charge due to the size and weight of the item.
Dropship items are not eligible for express shipping nor free shipping but sent with fill tracking as all regular orders. Shipping fees will apply.
International Shipping
We now offer worldwide shipping!
Unfortunately, we are not allowed to ship Grimm’s, Grapat, Stapelstein, Fagus, and Ostheimer outside of Australia.
Certain countries are currently limited by weight to 2kg, we are working with our partner to increase this.
Shipping rates are calculated during check out, destination duties and taxes are the responsibility of the receiver. If these are not paid by the customer, your order will not be delivered by the shipping company.
International Shipping Times
We are based in regional NSW which means the estimated shipping times are not accurate from what you see at checkout.
DHL Express: We fulfill and dispatch your order within 24 hours of receipt.
A 3rd party carrier picks up on behalf of DHL express Mon, Wed and Friday and it is taken to Sydney International airport. This can take an additional 3 - 5 business days on top of the delivery times stated at checkout.
Your order will arrive within 7 business days once it arrives in Sydney.
Please be aware of this when ordering from us.
Australia Post: We fulfill and dispatch your order within 24 hours of receipt. These orders are picked up daily. The times shown at checkout for this shipping option is accurate.
International Subscription Box Shipping
Our international subscription boxes are only available for shipping to the following countries: Indonesia, Malaysia, New Zealand, Singapore, United Arab Emirates & United States. The price of shipping is included in the product cost.
Shop and Save
We wanted to find a way to say "thanks" for shopping with us and have decided to launch our own rewards program.
Earn points every time your shop, when you register and following us on social media.
How it works
Create a store account to start earning points!
Earn 10 points just by signing up.
You will earn 1 point for every $1 you spend
Check your account
We have a new rewards system as of November 2023.
You now access your points and redeem rewards via our online launcher which is located at the bottom left corner of our website.
Log in via this launcher and you will see your points and areas to redeem vouchers.
Terms and Conditions
- Reward Points are not transferable.
- Reward Points cannot be redeemed for cash.
- Reward Points can only be redeemed off the product purchase price. This excludes taxes and shipping.
- Reward Points from two separate accounts cannot be merged.
- Rewards Points can be earned on subscription orders but can’t be redeemed on these orders.
- Reward Codes expire after 1 year.
- You will not receive an email advising this reward code is about to expire. Please be aware when you redeem your rewards for a reward voucher that they have a 1 year expiry.
- We are unable to reinstate these points if your discount code has expired after 1 year.
- You can't use a reward voucher code with Last Chance items or any other automatic discount code like Free Shipping. The discount code will take precedence as you can only have 1 code at checkout and our Last Chance items are deemed a storewide code due to the limitations of our software.
Related products
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A monthly surprise!
My almost-2year old absolutely loves her monthly animal surprise. Last month we received an insect theme box and while I initially thought she wouldn't have as much interest (much prefers 'cute' looking things) she has taken the centipede into the bath every night since! I think it's a great way to expose children to things you wouldn't have otherwise picked. Thank you!
AustraliaPlay box 3-5 years
We have been really disappointed by the products received in our 3-5 years play box the last few months. Thought it was a great concept however have cancelled as we do not see the value, the example photos on the website are definitely not indicative of the products received.
AustraliaNon of interest, not a great selection
While I like the idea of having a toy box delivered monthly, the content has been quiet disappointing 2 out if 3 times. While there is one product that is worth it and good quality, the other things in the box are either really cheep or not at all interesting. For example in one box I got a silk which is not a toy, pink and very girly I have no use for it whatsoever and in the same box were two little rocks. Very disappointing in a "play" subscription. If I wanted silks or rocks I would of ordered them.
AustraliaSarah's Silks
We absaloutely Love recieving our monthly silk surprise and always brightens our day and our play! Thank you
AustraliaSarah's Silks
I'm a daycare Educator and my little kiddies just love the silks, they love the feel of them and dancing around the room with them, so easy to clean, i love this subscription Thank you
AustraliaFun subscription box
We really enjoyed receiving this subscription and can’t wait to start back up again soon
AustraliaTops for Toys!
Terrific shopping experience. We live in Canada and shop for our precious granddaughter at The Creative Toy Shop - right now we have the subscription for miniature animals but will be switching out for Maileg. Soon we will be shopping for gifts for our soon to be born grandson!
AustraliaDefinitely worth it!!
I was a little disappointed that our first delivery was black, I was hoping for a brighter colour, but my son loves it! In the first 20 mins he used it as a picnic rug, a ghost costume and a wrap for his baby doll. It doesn’t get much more open ended and imaginative than that! ☺️
AustraliaFun and helpful
Loved everything in the box. Great puzzle. It also included the Miniland Hygiene sequencing cards, which I didn’t think would be much use, but we’ve used it as a basis for drawing our own cards for before- and after-school routines. Very helpful.
AustraliaSarahs Silk Subscription
I am very pleasantly surprised with how much my daughters uses each of her play silks. Unfortunately times are incredibly tough financially and we have started to close off all of our subscriptions, but this one is is proving hard to end with how much joy it brings to my two girls. We really hope to get the starry nights one before we have to end our subscription though.
AustraliaSarah’s Silks Subscription
I bought this subscription for my niece’s first birthday - my sister loves receiving the silks each month! The quality and variety have impressed her. My niece is naturally drawn to them in her play.
AustraliaSuch good value for money!
We joined this subscription almost a year ago for a birthday present and it’s been a massive hit! She looks forward to the postie and knows straight away it’s her parcel! It’s helped us build an array of different animals and species and it is such good value for money straight to your door step! Highly recommend
AustraliaA great way to build a collection
Really enjoying this subscription and find it a great way to slowly build a collection and postage is free. We both love opening our Sarah’s silk surprise every month and taking inspiration from this month’s colour.
AustraliaGreat mix of resources!
We subscribed to this for the past six months and always impressed with the thoughtfully curated box we got every month. Such a great mix of play resources for my three year old daughter!
Australiagreat range of items
great quality and way to add to the collection
AustraliaSubscription box
I recently purchased PLAY subscription Box' for my daughter, and I have been thoroughly impressed with their quality and ability to keep her engaged for hours on end. These toys have been a fantastic way for her to learn and have fun at the same time.