This product is for Australia only.
The Creative Toy Shop is super excited to offer this fabulous concept to our store, the CollectA Animals Subscription Boxes!
These boxes are delivered to your doorstep each month and build for your child a wonderful collection of animals and accessories for imaginative and creative play.
Each month a new set of animals will arrive at your door and inspire hours of play. Every few months we change the theme of the animals, we have had Farm, Sea, Australian and Dinosaurs so far! What will be next?
This CollectA Box will include:
- 3-4 animals or items per box
- If you own items from this range, please leave a note at checkout and we will endeavour not to duplicate
- There are only a limited number of boxes per month.
- Each box is $34.99 and includes FREE shipping.
NB:- the images shown are only an example of what you could receive inside your box. Each month the products will change.
This option is a rolling subscription. Your nominated card will be charged on the 1st of each month after the initial month, ready for shipment on the 5th.
The cut off for each month's subscription is the 4th. Any order placed after that date will become part of the next month's shipment.
You can cancel at any point as there is no minimum term. Simply log into your account and cancel the subscription.
Changed address?
Please email us at hello@thecreativetoyshop.com.au as we will need to change your address details in our Subscription software. Otherwise, your box will continue to ship to your old address.
Shipping Within Australia
Shipping prices are a flat rate of $11.95 this does not include bulky items.
Express shipping is calculated at check out for orders up to 10kg. We cannot guarantee express shipping of items sent directly from our distributors. We will contact you if express shipping is unavailable on your order.
Purchases over $280 (after codes and reward vouchers used) will receive free standard postage within Australia, this does not include bulky items.
If we anticipate any delays with your order The Creative Toy Shop will contact you immediately and likewise, if your order is urgent please let us know.
LOCAL PICK UP ORDERS
LOCAL PICK UP should only be chosen by local customers to the Coffs Harbour region who will be picking up their orders.
Do NOT choose LOCAL PICK UP when placing 2 orders or for an ADDTOLAYBY order or any other orders. We will cancel & refund these orders as LOCAL PICK UP cannot be combined with other shipping orders.
TUFF TRAY SHIPPING:
Our Tuff trays can only be shipped within Australia at this stage due to their large size.
We have found that they take longer to be delivered by Australia Post due to their oversized nature. Please factor in approx 2 weeks when ordering a Tuff Tray.
Due to shipping charge increases & their bulky nature, our tuff trays shipping charges are now:
$16.95 to ship to NSW, VIC & QLD
$18.95 to ship to SA & TAS
$20.95 to ship to WA & NT
If your order is eligible for FREE SHIPPING as it is over $280, you still need to choose Tuff Tray shipping at checkout.
Please ensure you pick Tuff Tray Shipping when placing an order for a Tuff Tray. If you are using Apply Pay or Shop Pay please make sure you select the correct shipping type in the drop down menu before payment.
International Shipping
We now offer worldwide shipping!
Unfortunately, we are not allowed to ship Grimm’s, Grapat, Stapelstein, Fagus, and Ostheimer outside of Australia.
Certain countries are currently limited by weight to 2kg, we are working with our partner to increase this.
Shipping rates are calculated during check out, destination duties and taxes are the responsibility of the receiver. If these are not paid by the customer, your order will not be delivered by the shipping company.
When an international order is returned to the sender, it can take up to 3 months for the order to arrive back to us. We will issue the refund on the product only once the order arrives back to our warehouse.
International Shipping Times
We are based in regional NSW which means the estimated shipping times are not accurate from what you see at checkout.
DHL Express: We fulfill and dispatch your order within 24 hours of receipt.
A 3rd party carrier picks up on behalf of DHL express Mon, Wed and Friday and it is taken to Sydney International airport. This can take an additional 3 - 5 business days on top of the delivery times stated at checkout.
Your order will arrive within 7 business days once it arrives in Sydney.
Please be aware of this when ordering from us.
Australia Post: We fulfill and dispatch your order within 24 hours of receipt. These orders are picked up daily. The times shown at checkout for this shipping option is accurate.
International Subscription Box Shipping
Our international subscription boxes are only available for shipping to the following countries: Indonesia, Malaysia, New Zealand, Singapore, United Arab Emirates & United States. The price of shipping is included in the product cost.
Shop and Save
We wanted to find a way to say "thanks" for shopping with us and have decided to launch our own rewards program.
Earn points every time your shop, when you register and following us on social media.
How it works
Create a store account to start earning points!
Earn 10 points just by signing up.
You will earn 1 point for every $1 you spend
Redeem 90 points to receive a $5AUD coupon
Redeem 360 points to receive a $20AUD coupon
Redeem 900 points to receive a $50AUD coupon
Redeem 1800 points to receive a $100AUD coupon
Check your account
We have a new rewards system as of November 2023.
You now access your points and redeem rewards via our online launcher which is located at the bottom left corner of our website.
Log in via this launcher and you will see your points and areas to redeem vouchers.
Terms and Conditions
- Reward Points are not transferable.
- Reward Points cannot be redeemed for cash.
- Reward Points can only be redeemed off the product purchase price. This excludes taxes and shipping.
- Reward Points from two separate accounts cannot be merged.
- Rewards Points can be earned on subscription orders but can’t be redeemed on these orders.
- Reward Codes expire after 1 year.
- You will not receive an email advising this reward code is about to expire. Please be aware when you redeem your rewards for a reward voucher that they have a 1 year expiry.
- We are unable to reinstate these points if your discount code has expired after 1 year.
- You can't use a reward voucher code with Last Chance items or any other automatic discount code like Free Shipping. The discount code will take precedence as you can only have 1 code at checkout and our Last Chance items are deemed a storewide code due to the limitations of our software.
You cannot use more than one code at checkout. If there is storewide promotion, then the code can't be used.