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Shipping Within Australia
Shipping prices are a flat rate of $10.95 this does not include bulky items.
Express shipping is calculated at check out for orders up to 10kg. We cannot guarantee express shipping of items sent directly from our distributors. We will contact you if express shipping is unavailable on your order.
Purchases over $280 (after codes and reward vouchers used) will receive free standard postage within Australia, this does not include bulky items.
If we anticipate any delays with your order The Creative Toy Shop will contact you immediately and likewise, if your order is urgent please let us know.
LOCAL PICK UP ORDERS
LOCAL PICK UP should only be chosen by local customers to the Coffs Harbour region who will be picking up their orders.
Do NOT choose LOCAL PICK UP when placing 2 orders or for an ADDTOLAYBY order or any other orders. We will cancel & refund these orders as LOCAL PICK UP cannot be combined with other shipping orders.
International Shipping
We now offer worldwide shipping!
Unfortunately, we are not allowed to ship Grimm’s, Grapat and Ostheimer outside of Australia.
Certain countries are currently limited by weight to 2kg, we are working with our partner to increase this.
Shipping rates are calculated during check out, destination duties and taxes are the responsibility of the receiver. If these are not paid by the customer, your order will not be delivered by the shipping company.
International Shipping Times
We are based in regional NSW which means the estimated shipping times are not accurate from what you see at checkout.
DHL Express: We fulfill and dispatch your order within 24 hours of receipt.
A 3rd party carrier picks up on behalf of DHL express Mon, Wed and Friday and it is taken to Sydney International airport. This can take an additional 3 - 5 business days on top of the delivery times stated at checkout.
Your order will arrive within 7 business days once it arrives in Sydney.
Please be aware of this when ordering from us.
Australia Post: We fulfill and dispatch your order within 24 hours of receipt. These orders are picked up daily. The times shown at checkout for this shipping option is accurate.
International Subscription Box Shipping
Our international subscription boxes are only available for shipping to the following countries: Indonesia, Malaysia, New Zealand, Singapore, United Arab Emirates & United States. The price of shipping is included in the product cost.
Shop and Save
We wanted to find a way to say "thanks" for shopping with us and have decided to launch our own rewards program.
Earn points every time your shop, when you register and following us on social media.
How it works
Create a store account to start earning points!
Earn 10 points just by signing up.
You will earn 1 point for every $1 you spend
Check your account
We have a new rewards system as of November 2023.
You now access your points and redeem rewards via our online launcher which is located at the bottom left corner of our website.
Log in via this launcher and you will see your points and areas to redeem vouchers.
Terms and Conditions
- Reward Points are not transferable.
- Reward Points cannot be redeemed for cash.
- Reward Points can only be redeemed off the product purchase price. This excludes taxes and shipping.
- Reward Points from two separate accounts cannot be merged.
- Rewards Points can be earned on subscription orders but can’t be redeemed on these orders.
- Reward Codes expire after 1 year.
- You will not receive an email advising this reward code is about to expire. Please be aware when you redeem your rewards for a reward voucher that they have a 1 year expiry.
- We are unable to reinstate these points if your discount code has expired after 1 year.
- You can't use a reward voucher code with Last Chance items or any other automatic discount code like Free Shipping. The discount code will take precedence as you can only have 1 code at checkout and our Last Chance items are deemed a storewide code due to the limitations of our software.
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AustraliaSubscription box
I recently purchased PLAY subscription Box' for my daughter, and I have been thoroughly impressed with their quality and ability to keep her engaged for hours on end. These toys have been a fantastic way for her to learn and have fun at the same time.
AustraliaGreat
This subscription has been so fun! I’m so sad to have to cancel for now but we will be signing up again in the future
AustraliaCollectA animal subscription box
We have been receiving the box for some time. And are very happy. They are quality products and you get value for money. My child enjoys receiving his box each month.
AustraliaLovely surprise each month
My son absolutely loves opening the package whenever it arrives. I was so overwhelmed at where to start our collection of animals. This has totally taken away the stress of making decisions and we now have an extensive collection of animals from all around the world.
AustraliaExcellent subscription
The pieces come promptly and are nicely packaged. The different animals have been great so far - each box comes with three to five animals depending on the size. It definitely feels like value for money, and it is lovely having a surprise each month while still growing our collection. 10 out of 10 would recommend!
AustraliaThis is a great subscription
We have thoroughly enjoyed receiving our CollectA subscription each month and would recommend it to everyone with toddlers and young children. ☺️
AustraliaAmazing quality
Service is great and quick delivery
AustraliaGreat way to build animal collection
Such a great way to build the collecta collection and to add animals I wouldn’t typically think to buy but my daughter loves playing with.
AustraliaExcellent value
Convenient way to build a collection of quality animals. Each month is a different theme, and such a wide variety of common and unusual/less common animals/birds/insects etc. Excellent value.
AustraliaGood quality collectA animal figurines
Very good quality and real looking animals. My sone love it very much
AustraliaCollectA
We love our CollectA subscription. The children love checking the mail and are always to excited to see what will be inside, so life like as well!
AustraliaCollectA subscription
I signed up to the CollectA subscription 6 months ago and definitely recommend it! My two year old loves receiving a suprise package of animals each month! She loves to line them all up, practice naming the animals or making their sounds, taking them into the sandpit and using them in water/ sensory play. The animals are quite realistic looking and far nicer quality with no holes/seams or glued pieces like you see in cheaper animal figurines. Can't wait to see what animals we will get in next month's subscription!
AustraliaFree play naturally
CollectA animal subscription is a purchase that keeps giving It gives something to look forward to every month Solves problem of purchasing at gift stores And quality of the animals is great It facilitates free play and small world play in one
AustraliaLove this!!
I love this subscription so much. My son and I look up the animals every month on you tube and learn all about them and it's great getting a surprise in the mail every month.
AustraliaA beautiful surprise every month!
My boys and I love our CollectA subscription! The boys count down every month excited to see what they've been sent. Their imaginations and small world play has ran wild since we've started our subscription and the quality of the animals is just amazing.
AustraliaGreat presents every month!
Great! We had issues that were rectified and then some