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Shipping Within Australia
Shipping prices are a flat rate of $10.95 this does not include bulky items.
Express shipping is calculated at check out for orders up to 10kg. We cannot guarantee express shipping of items sent directly from our distributors. We will contact you if express shipping is unavailable on your order.
Purchases over $280 (after codes and reward vouchers used) will receive free standard postage within Australia, this does not include bulky items.
If we anticipate any delays with your order The Creative Toy Shop will contact you immediately and likewise, if your order is urgent please let us know.
LOCAL PICK UP ORDERS
LOCAL PICK UP should only be chosen by local customers to the Coffs Harbour region who will be picking up their orders.
Do NOT choose LOCAL PICK UP when placing 2 orders or for an ADDTOLAYBY order or any other orders. We will cancel & refund these orders as LOCAL PICK UP cannot be combined with other shipping orders.
International Shipping
We now offer worldwide shipping!
Unfortunately, we are not allowed to ship Grimm’s, Grapat and Ostheimer outside of Australia.
Certain countries are currently limited by weight to 2kg, we are working with our partner to increase this.
Shipping rates are calculated during check out, destination duties and taxes are the responsibility of the receiver. If these are not paid by the customer, your order will not be delivered by the shipping company.
International Shipping Times
We are based in regional NSW which means the estimated shipping times are not accurate from what you see at checkout.
DHL Express: We fulfill and dispatch your order within 24 hours of receipt.
A 3rd party carrier picks up on behalf of DHL express Mon, Wed and Friday and it is taken to Sydney International airport. This can take an additional 3 - 5 business days on top of the delivery times stated at checkout.
Your order will arrive within 7 business days once it arrives in Sydney.
Please be aware of this when ordering from us.
Australia Post: We fulfill and dispatch your order within 24 hours of receipt. These orders are picked up daily. The times shown at checkout for this shipping option is accurate.
International Subscription Box Shipping
Our international subscription boxes are only available for shipping to the following countries: Indonesia, Malaysia, New Zealand, Singapore, United Arab Emirates & United States. The price of shipping is included in the product cost.
Shop and Save
We wanted to find a way to say "thanks" for shopping with us and have decided to launch our own rewards program.
Earn points every time your shop, when you register and following us on social media.
How it works
Create a store account to start earning points!
Earn 10 points just by signing up.
You will earn 1 point for every $1 you spend
Check your account
We have a new rewards system as of November 2023.
You now access your points and redeem rewards via our online launcher which is located at the bottom left corner of our website.
Log in via this launcher and you will see your points and areas to redeem vouchers.
Terms and Conditions
- Reward Points are not transferable.
- Reward Points cannot be redeemed for cash.
- Reward Points can only be redeemed off the product purchase price. This excludes taxes and shipping.
- Reward Points from two separate accounts cannot be merged.
- Rewards Points can be earned on subscription orders but can’t be redeemed on these orders.
- Reward Codes expire after 1 year.
- You will not receive an email advising this reward code is about to expire. Please be aware when you redeem your rewards for a reward voucher that they have a 1 year expiry.
- We are unable to reinstate these points if your discount code has expired after 1 year.
- You can't use a reward voucher code with Last Chance items or any other automatic discount code like Free Shipping. The discount code will take precedence as you can only have 1 code at checkout and our Last Chance items are deemed a storewide code due to the limitations of our software.
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AustraliaMaileg subscription
We love our Maileg subscription. And look forward to when the Postie comes to our door every month
AustraliaA great way to build your collection
I’ve loved building my daughters Maileg collection over the last year through the subscription. Most months the items are excellent and the items are either added to a basket for birthdays or Christmas or given straight away for my daughters to play with.
AustraliaMaileg Subscription Box
I have been ordering this for 4 months now and love the selection of mice that we receive each month. It is often accompanied by another item (toaster, bath etc) suitable for use in our dolls house. My daughter is in love with her collection of little mice and i can see them being passed down for generations.
AustraliaMaileg Subscription
Love it! This is such a fun way to increase your Maileg collection.
AustraliaMaileg subscription box
We received our first box a month ago and it was amazing. I will continue with the subscription so we can build up on our little families Maileg collection. Love it. Thanks girls
AustraliaMaileg Subscription
This is amazing value! We have loved our subscription box and it is a great way to build our Maileg collection!
AustraliaQuality products
The perfect subscription for a little girl. Quality items and a great way to build up a beautiful set.
AustraliaMaileg Subscription Box
Beautifully packaged and a lovely different item each time. We are building up a delightful collection.
AustraliaHeirloom items
These are stunning. My son and daughter bath fight over who ‘owns’ each additional mouse as they’re added to our collection. I can definitely see us putting these away to pass onto grandchildren in the future!
AustraliaSo cute. Lovely collection of Maileg goodies
My daughter’s first Maileg mouse with a delightful set of accessories. We’ll be back for more.
AustraliaMaileg subscription
Fantastic, love them
AustraliaThe cutest little toys ever
So I was on the fence of wasting money on these little mice and bunnies. Just thought they were overrated. Got the subscription box for my little girl for Christmas and are blown away at how beautifully they are made and how cute they are. I will be holding onto these for years after my bub has stopped playing with them to hand them down to her children. Just gorgeous.
AustraliaA very special and beautiful introduction to maileg
I've been contemplating investing in maileg for a while, but wasn't sure where to start. We've had two months with this subscription and we are inlove with the quality of the toys, and my girls are in love with them too. A very special and beautiful way to be introduced to this brand.