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Shipping Within Australia
Shipping prices are a flat rate of $10.95 this does not include bulky items.
Express shipping is calculated at check out for orders up to 10kg. We cannot guarantee express shipping of items sent directly from our distributors. We will contact you if express shipping is unavailable on your order.
Purchases over $280 (after codes and reward vouchers used) will receive free standard postage within Australia, this does not include bulky items.
If we anticipate any delays with your order The Creative Toy Shop will contact you immediately and likewise, if your order is urgent please let us know.
LOCAL PICK UP ORDERS
LOCAL PICK UP should only be chosen by local customers to the Coffs Harbour region who will be picking up their orders.
Do NOT choose LOCAL PICK UP when placing 2 orders or for an ADDTOLAYBY order or any other orders. We will cancel & refund these orders as LOCAL PICK UP cannot be combined with other shipping orders.
TUFF TRAY SHIPPING:
Our Tuff trays can only be shipped within Australia at this stage due to their large size.
We have found that they take longer to be delivered by Australia Post due to their oversized nature. Please factor in approx 2 weeks when ordering a Tuff Tray.
Due to shipping charge increases & their bulky nature, our tuff trays shipping charges are now:
$16.95 to ship to NSW, VIC & QLD
$18.95 to ship to SA & TAS
$20.95 to ship to WA & NT
If your order is eligible for FREE SHIPPING as it is over $280, you still need to choose Tuff Tray shipping at checkout.
Please ensure you pick Tuff Tray Shipping when placing an order for a Tuff Tray. If you are using Apply Pay or Shop Pay please make sure you select the correct shipping type in the drop down menu before payment.
International Shipping
We now offer worldwide shipping!
Unfortunately, we are not allowed to ship Grimm’s, Grapat, Stapelstein, Fagus, and Ostheimer outside of Australia.
Certain countries are currently limited by weight to 2kg, we are working with our partner to increase this.
Shipping rates are calculated during check out, destination duties and taxes are the responsibility of the receiver. If these are not paid by the customer, your order will not be delivered by the shipping company.
International Shipping Times
We are based in regional NSW which means the estimated shipping times are not accurate from what you see at checkout.
DHL Express: We fulfill and dispatch your order within 24 hours of receipt.
A 3rd party carrier picks up on behalf of DHL express Mon, Wed and Friday and it is taken to Sydney International airport. This can take an additional 3 - 5 business days on top of the delivery times stated at checkout.
Your order will arrive within 7 business days once it arrives in Sydney.
Please be aware of this when ordering from us.
Australia Post: We fulfill and dispatch your order within 24 hours of receipt. These orders are picked up daily. The times shown at checkout for this shipping option is accurate.
International Subscription Box Shipping
Our international subscription boxes are only available for shipping to the following countries: Indonesia, Malaysia, New Zealand, Singapore, United Arab Emirates & United States. The price of shipping is included in the product cost.
Shop and Save
We wanted to find a way to say "thanks" for shopping with us and have decided to launch our own rewards program.
Earn points every time your shop, when you register and following us on social media.
How it works
Create a store account to start earning points!
Earn 10 points just by signing up.
You will earn 1 point for every $1 you spend
Check your account
We have a new rewards system as of November 2023.
You now access your points and redeem rewards via our online launcher which is located at the bottom left corner of our website.
Log in via this launcher and you will see your points and areas to redeem vouchers.
Terms and Conditions
- Reward Points are not transferable.
- Reward Points cannot be redeemed for cash.
- Reward Points can only be redeemed off the product purchase price. This excludes taxes and shipping.
- Reward Points from two separate accounts cannot be merged.
- Rewards Points can be earned on subscription orders but can’t be redeemed on these orders.
- Reward Codes expire after 1 year.
- You will not receive an email advising this reward code is about to expire. Please be aware when you redeem your rewards for a reward voucher that they have a 1 year expiry.
- We are unable to reinstate these points if your discount code has expired after 1 year.
- You can't use a reward voucher code with Last Chance items or any other automatic discount code like Free Shipping. The discount code will take precedence as you can only have 1 code at checkout and our Last Chance items are deemed a storewide code due to the limitations of our software.
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AustraliaAbsolutely thrilled
So happy with this pack every month and it has made our collection so plentiful and I love how each month is a theme I can work around.
AustraliaCollectA Animal subscription
Amazing! My girls love seeing and using the monthly addition to their animal collection from the subscription. It’s been a lovely Christmas present that keeps giving each month. We have seen lots of creativity and imagination flow from our children when they use the animals. Highly recommend
AustraliaCollect A animal subscription box
My son loves getting a parcel every month and we’re really enjoying building our collection! Thanks for doing this.
AustraliaExcitement every month!
Such a perfect and exciting way to start a collection! Can't wait for our next box to arrive!
AustraliaGrandson’s excitement
My grandsons can not wait to rip open the packaging to find their special treat. My daughter zooms me so I can watch . It puts a smile on my face to see their enjoyment and them adding them to their sensory/ adventure table. Can’t wait to see this month’s package.
AustraliaCollectA subscription box
Absolutely loving our monthly CollectA subscription box delivery. Such great value for money and so far the boxes have been themed (prehistoric and insects). My 18 month old loves to open the box and adores his creatures. Highly recommend if you’re wanting to start an amazing collection!
AustraliaLove them
The different animal that show up each month is exciting for the kids and creates lots of discussion in our house about them and then the ideas they come up with to lay with them is wonderful.
AustraliaFantastic value
I love this product; great quality, great price (free shipping!) and I love getting a surprise. The cloth drawstring bag Is excellent to to take toys on the go or repurpose.
MalaysiaLove the Subscription box surprise
Received in good condition, my daughter is happy to play with them!
AustraliaGreat value
Great value and very happy with the quality of animals. Daughter loves playing with them! Customer service was also excellent when I contacted them in regards to a small issue with my order!
AustraliaHappy so far
I’ve only been subscribed for one month but I’m happy with the quantity and quality of the product. I can see myself being addicted to these.
AustraliaWorth Subscribing
The CollectA subscription is honestly one of the best that this shop can offer. We’ve been wanting to expand our collection but we never knew where to start. This subscription has made it easier for us and the quality of these figurines are amazing! My son loves to throw them around or make them fight and it has stayed the same which is what we needed! Honestly, worth it!
AustraliaAmazing idea
What a wonderful idea to have a monthly surprise sent out to your little one! I even address it to my son so that when the mail arrives it has his name on it. It’s something special to do, especially in these times when we are all spending more time at home.
AustraliaCollectA Animal Subscription Box
A fantastic selection of animals every month - my little one loves them! Would definitely recommend this for anyone who wants to build up a collection quickly! The toys are fantastic quality as well.
AustraliaAmazing
This was our first delivery, and I wasn’t sure on how big or how many animals we would be getting. We started with African animals. A mama and baby elephant, lion and zebra. My daughter loved these as she could say their names and do their sounds. Can’t wait for our next one.
AustraliaBest Investment...
We look forward to our monthly delivery and wonder what surprises await us. Definitely value for money, excellent quality and fast delivery...